ICT Internship Programme

An exciting career opportunity exists at Mintek for ICT internship position. The incumbent will be responsible for assisting the ICT Department with data management, analysis, and reporting tasks, while also providing service desk support to address user inquiries and technical issues promptly and effectively. All qualified candidates are invited to apply.

PURPOSE OF THE POSITION:

The purpose is to provide practical work experience to students who have completed their degree. 

KEY RESPONSIBILITIES:

Data Analytics

·         Assist in data collection, cleaning, and preparation for analysis.

·         Assist in generating insights from data analysis to support decision-making processes

·         Contribute to the development of reports, dashboards, and visualizations to communicate findings effectively

·         Proactively seek feedback from users to identify pain points and areas for improvement in service delivery

·         Collaborate with cross-functional teams to understand business requirements and provide data-driven solutions

Service desk

·         Assist in the installation, configuration, and maintenance of hardware and software

·         Provide technical support to staff, diagnosing and resolving IT-related issues

·         Conduct research on new technologies and recommend improvements to enhance the IT infrastructure

·         Provide timely and effective technical support to users

·         Escalate complex issues to appropriate teams and follow up to ensure prompt resolution

JOB KNOWLEDGE /SKILLS REQUIRED:

·         Basic understanding of computer hardware, software, and networking principles

·         SQL querying

·         Analytical skills

·         Statistical analysis techniques

·         Data visualization tools (e.g., Tableau, Power BI)

·         Technical support principles

·         Communication skills (verbal and written)

·         Teamwork and collaboration

·         Attention to detail

·         Time management

·         Prioritization skills

·         Eagerness to learn and adapt to new technologies and processes

·         Understanding of cloud computing concepts is desirable

QUALIFICATIONS:

·         A Bachelor’s degree or equivalent (NQF level 7) degree in either Computer Science, IT or related

·         Excellent academic record: 60% average 

PROSPECTIVE INTERNS MUST SUBMIT THE FOLLOWING AS ONE DOCUMENT:

·         Curriculum Vitae;

·         Certified academic record;

·         Certified Degree Certificate;

·         Copy of ID

CLOSING DATE:  2 August 2024

SALARY PACKAGE: R137 280.00 CTC per annum non-negotiable

This opportunity is open to South African citizens only. Successful candidates must arrange their own accommodation close to Mintek, and must make their own travel arrangements to get to Mintek. Candidates must be willing to undergo psychometric testing.

Should you not hear from us within one (1) month of the closing date, consider your application to be unsuccessful.

Mintek is an equal opportunity, affirmative action employer, whose aim is to promote representivity in all levels of occupational categories.